Evolution of virtual assessments

  1. Historical background

    The world of assessment has dramatically changed over the years. Paper-and-pencil tests have made way to audio/visual technology over the years. It is even said that the concept of assessment centers started during the World War for recruitment purposes. The 1950s have seen its incorporation by organizations for selecting and training purposes.

  2. Advent of virtual assessment centers

    The virtual assessment centers were a possibility with the advent of technology. Globalization and the rise of multinational corporations allowed companies to conduct virtual assessments from their worldwide branches. VACs are standardized evaluation forms that can be taken simultaneously by candidates in different locations.

  3. Elements of virtual assessments

    VACs are used to support information sessions followed by quizzes, Q&A sessions, group exercises, case studies, tutorials, job interviews, pre-employment testing, and continuing education modules. These tools drive talent management throughout the hiring cycle, from recruitment tests to career upskilling.

  4. Metrics and analytics

    Modern virtual assessment processes leverage data and analytics to reduce decision bias and promote effective decision-making. Metrics can provide a dashboard view of performance, highlighting strengths and areas for improvement. Advanced technologies like IoT, AI, and VR enhance these assessments, tracking user data, progress rates, and even body movements and retinal tracking.

  5. Customization of assessment tools

    Virtual assessment tools can be made according to the goals of the company. Standard ones are for routine processes while bespoke ones are for interactive, highly immersive programs like a flight training or surgical setup. The choice would really depend on the particular need and objective of the assessment.

  6. COVID-19 impact

    This period of the COVID-19 pandemic has really sped up virtual assessments. Companies had to ensure that virtual assessments are comparable to in-person evaluations and free from bias. AI plays a crucial role in mimicking in-person interviews and providing objective hiring processes. Future results regarding the cost and time optimization of resources, resource utilization, and operational scalability will all be a reflection of the long-term effects of this shift.